Are some of your employees already behaving like robots in the repetitive tasks they are performing? A few weeks ago John Cryan, CEO of Deutsche Bank called out his bank and the rest of the [...]
The unintended consequences of how the products we make are being used is becoming more important in the age of digital.
When I was invited to speak at the ICMIF Biennial Conference, and heard the theme was “redesigning insurance”, my immediate thought was that this may actually be a never-ending task. It seems [...]