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    • Home
    • Bio
    • Video
    • Podcast
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      • Topics
      • Calendar
      • TEDx
    • Testimonials
    • Blog
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      • Barclays Eagle Labs
      • The Drum
      • Business of Marketing
      • ANZ BlueNotes
      • Changeboard
      • CIPR Influence
    • Subscribe
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     Customer experience and the elephant in the room
    0
    By Andrew Grill
    In customer service
    Posted 22/01/2019

    Customer experience and the elephant in the room

    Read how the staff of the Waldorf Astoria Ras Al Khaimah hotel went above and beyond and ended up in a book about marketing rebels.

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