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    social care

    Home / customer service /
    13
    By Andrew Grill
    In customer service, social business, social care
    Posted 08/08/2014

    Social Customer Care 5 years on – new report

    My good friend and fellow IBMer Guy Stephens (@Guy1067) is well known as a pioneer in the social customer care space, having been involved in the early days of social while at Carphone Warehouse. [...]

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