If you are an avid London Calling reader, then you will have been following my adventures with the UK’s only 4G provider – EE (Everything Everywhere). To recap, back on October 30th, [...]
This is Part 1 of a 2-part series on how to find, engage and activate social influencers. Now that social media has captured the imaginations of both consumers and businesses – engaging millions [...]
Last week I chaired the mashup event “The social Customer and Social Loyalty” where we were fortunate to have both Warren Buckley, Managing Director, Customer Services for BT, [...]
Practical Futurist Andrew Grill looks back at why clients were struggling to understand the benefits of social media way back in 2009.