water leak - Futurist Keynote Speaker Andrew Grill - Trusted Board-level Advisor & London-based International Keynote Speaker

In customer service, social business, social media

Posted 10/01/2013

Customer service in the age of social media

Many of you know that I no longer deal with organisations the old way – I don’t like waiting in a telephone queue because “my call is important”. Instead, I tweet. On [...]